The following document is for use with the BT Global Services Secure Device View web page tool. The Diagnostic web page is a web interface that allows to query certain network devices via a menu system

This document covers:

• How to change the password
• Where to go for additional help
• How to use the on-line help
• How to use the web page
• Security Policy

To change the password use the link "Change Password" shown on each page. Once the password has expired You are asked to change your password. Passwords must be at least 6 characters long and must contain at least one digit [0-9] and one special character.

Questions regarding access to, availability of, or the contents of thi service can be directed to to your BT service desk via your BT service desk telephone number or via your BT account team.

Online help is provided on the web page via the "Help" box located towards the left of the page.

To use online help:

1. Select the command you would like help on from the drop down list in the "Command" box.
2. Once the proper command is selected click on the "Help" button.
3. Provided below the "Command" is a listing of the requested command with the proper parameter options to be used with that command.

To use the web page please do the following:

1. Enter in the desired IP address OR the device name in the "Device" text box.
2. Select the command you want to run
3. Enter appropriate command parameters
4. Click the "Process Device" button
5. Click "Clear" to select a different device

To access the Secure Device View utility a valid account is required. The password associated to the account will expire in regular intervals. The account will expire and therefor be deactivated if not used for too long.